Customer Testimonials

I recently had a few service-related concerns with my vehicle and visited Volvo Winnipeg for support. I was assisted by Destiny Hirschkorn, Assistant Service Manager, and I want to recognize her for the outstanding service she provided. Destiny was professional, responsive, and highly effective in getting my issues resolved. She communicated clearly, kept me updated throughout the process, and ensured that everything was handled quickly and thoroughly. Her leadership and attention to detail made a real difference. Thanks to Destiny’s efforts, what could have been a frustrating situation turned into a smooth and positive experience. I appreciate her dedication ... Read More

Full review text opened.

Google - Jun 8, 2025

I recently had a few service-related concerns with my vehicle and visited Volvo Winnipeg for support. I was assisted by Destiny Hirschkorn, Assistant Service Manager, and I want to recognize her for the outstanding service she provided. Destiny was professional, responsive, and highly effective in getting my issues resolved. She communicated clearly, kept me updated throughout the process, and ensured that everything was handled quickly and thoroughly. Her leadership and attention to detail made a real difference. Thanks to Destiny’s efforts, what could have been a frustrating situation turned into a smooth and positive experience. I appreciate her dedication and wouldn’t hesitate to recommend her and the Volvo Winnipeg team. — Bruce D.

Excellent customer service.

The annoying requirement and car service expense virtually dissipates when the team under Silvino Braga takes charge.

(Translated by Google) Feeling very comfortable in all aspects (Original) 各方面都感覺非常舒服

This was a great experience of changing from my winter tires to summer tires. Not only my tires were changed, but also Volvo service technician did overall vehicle inspection. To my surprise, I received video of this inspection. This is a first time, that I have received such a video report from any car inspections. Great job. Thank you.

Cannot recommend this dealership enough! Franck went above and beyond to make sure my buying process was stress free and seamless. Friendly, personable, and professional service from start to finish. Mark in financing was awesome as well. Would 100% recommend!

I am driving my first electric car thru Paul. Clear communication all throughout the process. I came in to inquire about their EVs and Paul gave me the highlights of their EVs. He showed me how to use the command center of the car and I was able to test drive the car with ease because of how he explained things. No big words used or technical terms. In an hour, I went back to work and did my due diligence. I also had a very good experience with Mark - straight shooter, explained the financial aspect with clarity. If ... Read More

Full review text opened.

Google - Mar 30, 2025

I am driving my first electric car thru Paul. Clear communication all throughout the process. I came in to inquire about their EVs and Paul gave me the highlights of their EVs. He showed me how to use the command center of the car and I was able to test drive the car with ease because of how he explained things. No big words used or technical terms. In an hour, I went back to work and did my due diligence. I also had a very good experience with Mark - straight shooter, explained the financial aspect with clarity. If you are around the Assiniboia Downs area, pass by the Volvo dealership and try their flavoured water. I tasted all three flavours and the pomegranate strawberry flavour is refreshing. The water dispenser (Bevi) is from UK if you wonder. In between sips of flavoured water, check out their cars and ask for Paul or Allan. Overall, I supported a Winnipeg company by getting a European ev for a work horse and drank water from a UK based water dispenser. My review will be updated once I go for my first ev maintenance appointment. For now - LETS VOLT IN!

I had the privilege of working with Paul and Mark. Mark was very patient and did an exceptional job in finance. He provided useful insights on what you really need when purchasing your first car. Paul has great product knowledge. He makes sure we are familiar with the vehicle and is also prompt with any questions I had over email. I can clearly tell they are both sincere in helping me achieve my goal of purchasing a car. It was such an unforgettable experience. I will be looking forward to work with them in the future.

Had a great experience, Nick was friendly, knowledgeable and very helpful.

Great service. Straight up, no nonsense. Vehicle was beautifully detailed. Totally would deal with them again.

Had a couple recent visits to Volvo centre on Portage. Excellent and friendly customer service, fast and efficient delivery of quality service. Welcoming environment. Making you feel like VIP. Would absolutely recommend to bring your Volvo only here.

Great team at Volvo Cars Winnipeg. Knowledgeable staff especially Franck Severac. No pushy sales tactics. Would highly recommend him

I had a great car buying experience, I purchased my pre owned vehicle a few months ago and have been loving it so far. Franck was very informative and personable while showing me the vehicle, and Mark got me through the financing process very quickly. I came from out of town and I was able to leave with the vehicle the same day.

The service I received at Volvo was top-notch from the time I checked in until the time I received my car back

Good service. Friends staff

Bought a pre-owned vehicle after trading in ours. Worked with Paul in sales and Mark in finance. Both were fantastic, effectively responded to questions, and made the entire experience very simple and positive. Paul didn't make us feel pressured at any time while we were with him looking at our desired vehicle, or that his priority was just to make a sale. Will visit them again next time we are looking for a vehicle.

I just bought my first vehicle from Volvo Winnipeg and I’m extremely pleased with the vehicle and the service at Volvo Winnipeg. I had a wonderful experience thanks to Franck and Paul. Franck’s kindness and helpfulness made this process fun and enjoyable. I look forward to working with Franck in the future!

I had a fantastic experience at Volvo Winnipeg. I had been looking at other brands for months and decided to pop in to Volvo. Franck was incredibly knowledgable, helping me learn about the ins and outs of the XC90 hybrid that caught my eye. Everyone at the store was great. After months looking at other cars that I wasn’t as excited about, I decided in that visit that I would go with Volvo. At delivery Mark and Blair helped me out and so far I’m loving my new car. Thank you Franck and everyone at Volvo Winnipeg!

November 2024: The experience was excellent, kind, friendly, and quick! February 2025: This is my second time coming to Winnipeg from Minnesota to get my car serviced and updated. The team is amazing, transparent, and friendly. They ensure the car is vacuumed and washed before returning it to me, and there is just an overall great atmosphere of transparency and trust!

Franck was a wonderful help and I had a fantastic experience buying here!

I took my aging car in for a complete service which was quite overdue. I was treated with respect and courtesy, and the repairs and service were completed in a timely manner. I have no complaints about the experience whatsoever , and appreciated getting into a spotlessly clean car for my drive home. Thanks to Ryley and the whole team for the great service I received.

Over the years I've had a lot of luxury and sportier vehicles and this is my first Volvo (CX60 Plus). I have to say that it is one of the nicest, most comfortable vehicles that I have ever driven. Very surprised how peppy a 2 litre engine can be as well. The best part is the sales and service. Franck was very enjoyable to deal with as he did a lot of legwork for me looking at different models and lease options. At the end of the day, he was very professional, friendly and not pushy in any way. The ... Read More

Full review text opened.

Google - Oct 30, 2024

Over the years I've had a lot of luxury and sportier vehicles and this is my first Volvo (CX60 Plus). I have to say that it is one of the nicest, most comfortable vehicles that I have ever driven. Very surprised how peppy a 2 litre engine can be as well. The best part is the sales and service. Franck was very enjoyable to deal with as he did a lot of legwork for me looking at different models and lease options. At the end of the day, he was very professional, friendly and not pushy in any way. The atmosphere at their dealership is very inviting as the other customers were also friendly and we had nice conversations while waiting for additional information and looking at vehicles. A big thanks to Franck, Candace, Allen and the rest of the staff at Winnipeg Volvo. PS, It turns out that many of my friends have Volvo's from this dealership and have very high regard for the vehicles and the staff here in Winnipeg. Ed B

Volvo Winnipeg is by far the best dealership I’ve ever dealt with. We have been with them for years now, and have purchased over 4 vehicles with them. Each department, from sales, service to finance has provided nothing less than world class customer service. Thank you Matt, Blair, Candace, Silvino for being so good to us! You are outstanding.

Service department always exceeds my expectation's. I was there to look at a car and without an appointment they took my car and serviced it, washed it and had it back to me quickly before my test drive was over.

The service and care from the team at Volvo is excellent. Would recommend checking out Volvo if you are in the market for a vehicle.

The best car buying experience I have had . Very professional and really looking to get you the vehicle you want. Not rushing you thru the process.

Destiny gave me the red carpet treatment from the moment I booked my appointment till my car was repaired!! 5 STAR EXPERIENCE

Just yesterday, I experienced a traffic accident on portage, the first major accident I’ve ever had in my life. The entire right rear of my car was smashed by an SUV, and the airbags on the right passenger side deployed. By the way, I drive a sedan S60. Luckily I wasn’t injured at all. This accident has made me extremely grateful for Volvo, so I wanted to leave a note here. Two key things stood out during the accident: first is the seatbelt. It locked me in place so tightly and securely that, even though I had no ... Read More

Full review text opened.

Google - Oct 11, 2024

Just yesterday, I experienced a traffic accident on portage, the first major accident I’ve ever had in my life. The entire right rear of my car was smashed by an SUV, and the airbags on the right passenger side deployed. By the way, I drive a sedan S60. Luckily I wasn’t injured at all. This accident has made me extremely grateful for Volvo, so I wanted to leave a note here. Two key things stood out during the accident: first is the seatbelt. It locked me in place so tightly and securely that, even though I had no time to react, it held me firmly in the driver’s seat, protecting me completely with no scratches and keeping my neck and head safe. Second, Volvo’s sudden braking system was triggered immediately, locking the car. After the intense impact, I could feel a strong counterforce, and car came to a quick stop. What scared me the most was that the car stopped right in front of a large pillar on the roadside, facing my driver’s seat. Now looking back it terrifies me- if the car hadn’t braked in time, it would have been thrown into the pillar, and I wouldn’t be here typing this… the insurance company hasn’t given a final response yet, still waiting, but it’s very likely the car is beyond repair. I feel incredibly heartbroken because I only bought it at the beginning of this year, and I loved it so much. Regardless, I hope everyone stays safe while driving. Not only should you pay attention to yourself but especially to other vehicles around you.

What a fantastic experience at Volvo! Franck and the team there are so friendly and knowledgeable and easy to deal with, plus they sell really nice cars. Buying a car is not something I like to do but I would do it again in a heartbeat with Franck! Great guy, he makes buying a car stress free and actually fun!

We love the car. Franck and Stewart was very nice and patient with us the entire time - from first greet to post-sale period. We had a little misunderstood but Stewart and Franc did an amazing job in working out the best solution for both parties. Looking forward to work with them again!

I have never experienced such exemplary customer service as I have through Volvo . It's true , once you buy a Volvo you will stay with a Volvo .

I had never found car shopping enjoyable until I walked into Volvo Winnipeg. Right away, I was welcomed by Franck, who off the bat made me feel comfortable. He was incredibly personable and shared a wealth of information with me. To top it off, he even put together a photo video on the day of my purchase! The rest of the staff were equally exceptional and friendly and really strive for excellence. I’m so excited to be a part of the Volvo Family.

Thanks to Ryley Livingston, Volvo Cars Winnipeg, I had very pleasant service. They fixed my cars tire and washed it for free.

Paul, the Product Advisor at Volvo Cars Winnipeg, was fantastic during our visit. He was very professional and patient, taking the time to answer all our questions and ensure we felt comfortable with our choices. It was clear that he prioritized our needs and made the entire experience smooth and enjoyable. Highly recommend working with Paul if you're looking for a vehicle!

Every time I go to Volvo Cars Winnipeg for sales or service I am always greeted with a friendly smile! You can really see how much all the employees care and strive for customer service excellence.

Paul M is great - I highly recommend , very helpful and down to earth. Cares about the customer and making a well informed, good purchase.

I bought my new custom vehicle two years ago with Volvo Winnipeg. Blair was so helpful with helping me pick out my vehicle with everything that I always wanted. Everyone at the dealership were accommodating and made the process very easy. The dealership made the experience special by having my car under a reveal cover and adding in a box of local goods to take home! Thank you Volvo Winnipeg, I cannot recommend this dealership and brand enough.

Come for the Volvo but stay for the service departments top man Ryley. They delivered my years old Volvo to my toddlers gymnastics class for goodness sakes.

Volvo Automotive: A Review of Excellence Volvo has long been synonymous with safety, reliability, and innovation in the automotive industry. My recent experience with Volvo has only solidified its reputation as a leader in providing not just outstanding vehicles, but also exceptional customer service. From the moment I stepped into the dealership, I was greeted with a warm and welcoming atmosphere. The staff was incredibly knowledgeable and attentive, ensuring that all my questions were answered and that I felt comfortable throughout the entire process. They took the time to understand my needs and preferences, guiding me to the perfect model ... Read More

Full review text opened.

Google - Jun 30, 2024

Volvo Automotive: A Review of Excellence Volvo has long been synonymous with safety, reliability, and innovation in the automotive industry. My recent experience with Volvo has only solidified its reputation as a leader in providing not just outstanding vehicles, but also exceptional customer service. From the moment I stepped into the dealership, I was greeted with a warm and welcoming atmosphere. The staff was incredibly knowledgeable and attentive, ensuring that all my questions were answered and that I felt comfortable throughout the entire process. They took the time to understand my needs and preferences, guiding me to the perfect model that suited my lifestyle. The purchase process was seamless and transparent. The sales team was upfront about pricing and financing options, and there were no hidden fees or surprises. I appreciated their honesty and integrity, which made the entire transaction smooth and stress-free. Driving my new Volvo has been an absolute pleasure. The car’s performance is impressive, combining power and efficiency with Volvo’s renowned safety features. The attention to detail in the design and the quality of the materials used is evident, making each drive a luxurious experience. The advanced technology integrated into the vehicle, from the intuitive infotainment system to the cutting-edge safety features, further enhances the driving experience. Moreover, Volvo’s commitment to sustainability and environmental responsibility is commendable. Their efforts to reduce their carbon footprint and invest in electric and hybrid technologies align with my values, making me proud to be a Volvo owner. Volvo’s after-sales service is equally outstanding. The service team is professional, efficient, and always ready to assist with any maintenance needs. Scheduling appointments is easy, and they go above and beyond to ensure customer satisfaction. In conclusion, Volvo Automotive excels in every aspect, from the initial customer experience to the quality and performance of their vehicles, and their dedication to sustainability. For anyone in search of a reliable, safe, and luxurious vehicle, backed by a company with a sound reputation and a commitment to customer satisfaction, Volvo is the ultimate choice.

Silvino was very pleasant and efficient, went with me to check the latch on the trunk. Excellent service. Eva

Such a great buying experience at Volvo. The minute we drove in the lot we were greeted at the door by an advisor. We had already booked an appointment with Blair but the staff were all very friendly and accommodating offering us beverages from the get go. Blair went above and beyond for us in all aspects! Candace in finance was great, she was not pushy and gave us all the information we needed upfront. Thank you to Blair, Candace and team for such a great experience. We will be recommending you guys to everyone and we’ll definitely purchasing ... Read More

Full review text opened.

Google - May 11, 2024

Such a great buying experience at Volvo. The minute we drove in the lot we were greeted at the door by an advisor. We had already booked an appointment with Blair but the staff were all very friendly and accommodating offering us beverages from the get go. Blair went above and beyond for us in all aspects! Candace in finance was great, she was not pushy and gave us all the information we needed upfront. Thank you to Blair, Candace and team for such a great experience. We will be recommending you guys to everyone and we’ll definitely purchasing our next vehicle with you guys. 🤝

This was my first experience buying a car at a dealership. I am very satisfied with the help of the manager named Paul in this. The manager was very friendly and explained everything clearly and accessible, his professionalism is immediately visible. I really want to thank him for everything. I also want to say that the Volvo service impressed me very much with its caring approach to the client. I will definitely recommend, I also think that I will come back here for the next car.

This is most certainly where you want to make a vehicle purchase the most comfortable experience possible.

Exactly what you want in a car buying experience, they were patient and always supremely accommodating. The car is perfect!

Friendly, honest service. Everything was as expected. Detailed post service report. Nice car wash after very nice car wash after.

(Translated by Google) Volvo cars are great. I am a Volvo owner myself. But the service needs better (Original) Автомобили Volvo классно.Я сам владелец Volvo.А вот сервис желает лучшего

Very good experience with purchase of Volvo and Paul Magel

Silvino has always been incredibly helpful to me. His excellent customer service is much appreciated. Thank you so much!

Great purchase experience at Volvo! Beautiful car and smooth and efficient process!

The staff at Volvo is always super friendly and helpful when I come in for service or to get work done on my car. They are always solution oriented. Plus, they have lovely furniture in their waiting area!

Purchased a new Volvo V60 Polestar this weekend from Volvo Cars Winnipeg. Paul from the Volvo Sales team was very knowledgable and able to answer all technical questions during a remote sales process. Vehicle delivery in Winnipeg was awesome with unveiling of the vehicle, nice gift from the dealership, and a great walkthru of the technical components of the vehicle with Paul. We're loving the 2024 V60 Polestar - with awesome performance (4.1 sec to 100 km/h) with impressive fuel economy from the hybrid system.

Called ahead and made an appointment to test drive some cars. Blair and team worked hard to get the right vehicle for us. Made things easy and quick. No pressure and laidback atmosphere. Cannot recommend enough.

We’ve owned a few higher end vehicles, and the service with Volvo is by far the best.

The very best place to take your car , they treat you like family

Volvo service department are friendly and helpful. Personable and communicative. They have genuine smiles, and genuinely want to be helpful.

Nick was an absolutely pleasure to deal with. Gave me my best car purchase experience to date. I would recommend Nick to any one in need of a new vehicle!

Great customer service!!

Blair and Candice (the front-line personnel of the dealership) were informative, helpful, and most importantly trusting. The experience was easy, calm, and transparent. We are very happy with the purchase, Thank you Winnipeg Volvo, through your experienced people, we had a wonderful experience.

Read at DealerRater

David Regnier and his team were great to work with. It's the first time I have ever enjoyed the car buying process.

Read at DealerRater

We live in Alberta but just bought a 2020 S60R from Volvo Cars Winnipeg - right product (basically a brand new 3 year old car); right price (only marginally unreasonable); and great support from Nick and the rest of the sales team.

Read at DealerRater

Excellent sales team and service

Every time I visit the dealership I receive prompt professional service. I made the right decision to own and drive a Volvo.

Read at DealerRater

Impressive team effort to ensure customer satisfaction. They made us feel like we were the right people to be driving a Volvo! They seemed almost as excited as we were with our purchase...2023 XC60 Recharge, wonderful car.

Read at DealerRater

Quality cars and exceptional service made the visits enjoyable. Highly recommend them. Love the beehives on the roof!

Read at DealerRater

Absolutely amazing service. Their cars are top notch and so are the people! Enjoyed every minute of my service and would give 6 stars if possible. Birte

each and every time I visit Volvo dealership it is a great experience, clearly customer satisfaction is number one to this team. Well done Team Volvo!

Read at DealerRater

We just picked up an XC60, very easy to deal with, vehicle is excellent

I can not thank you enough to Matt, Candace, and the rest of the team at Volvo Cars Winnipeg for how easy they made this long-distance buying experience worked out. They kept me informed from placing a deposit in July of last year up to delivery. If anyone in Canada is looking for a Volvo dealer to work with, they are definitely the "go to."

The service was performed efficiently and on time. Silvino has always been professional and friendly: very good to deal with.

Read at DealerRater

Excellent customer service! Very professional.

Recently I was in for service and Silvino was a pleasure to deal with…professional, polite and very accommodating! We also had a positive experience with Paul and the sales team in the summer of 2021. Love my XC40…first car I’ve thoroughly enjoyed!🤩

I really loved the experience of buying my favourite car. Pleasure to do business with you. Big shoutout to Paul for helping me figure out the trim I need.

Very friendly and professional staff had a great experience. My experience buying car was very smooth and perfect. Great job folks!

Read at DealerRater

Every visit is a good experience - top notch service representatives - in my case it was Blade and Mike. If they need my Volvo longer than a day they provide me with a beautiful loaner car. Always professional.

Read at DealerRater

Entire experience was a pleasure. Blair was good to work with and the other folks were friendly and professional. No problem going back again and will suggest Birchwood to others who ask

Read at DealerRater

We felt welcome from the moment we walked in the door. Feels like we have been part of the Volvo family for years. Blair, Candace, and Gene were an absolute pleasure to deal with.

Professional, Extremely Knowledgeable. service excellence, Care about customers. They are good people. Experienced Volvo people.

Read at DealerRater

Always love going to volvo winnipeg! Got my tire changed and my car return all clean like it was a new car! Love it 🫶🏼

This is my first purchase of a Volvo product. Outstanding product, service and staff. No pressure sales and very informative.

Read at DealerRater

I had a very positive buying experience at Volvo Winnipeg and I am very happy with my XC60. Thank you Paul!

Excellent service.

When I arrived I was immediately greeted and asked how I may be helped. After I mentioned that I was there to look at the Juke they had posted on line I was offered a seat and a beverage. Nick then assisted me with any questions I had about the Juke and any questions he did not have for me he found out. I then took it for a test drive and when I got back he already had the answers that were unknown. My visit and purchase was quick (but not rushed), professional, painless, and very pleasant.